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Levels of Need and Intervention - Thresholds

The WSCB's Levels of Need and Intervention Mandated Guidance and Matrix (Thresholds Document) was developed through a robust consultation process which has included discussions with local practitioners and managers. It also draws on best practice within other local authorities and national guidance.

The documents are issued and implemented for a period of live consultation. They do not yet replace the existing procedure Safeguarding and Promoting the Welfare of Children and Young People

Agencies and individuals are encouraged to complete the online survey which consists of only eight questions (scored from 1 to 5) and provides a free text box for comments. Feedback from the survey will support decisions around its implementation and use in practice.

The Levels of Need and Intervention Mandated Guidance and Matrix have been designed to complement the existing procedure to provide mandatory guidance that supports agency decision making in the provision of services and making referrals. The period of live consultation runs from 1st April 2014 to 1st September 2014.

The documents are designed to enable anyone involved in supporting children to make judgements about a child’s level of need and risk in a fair and consistent manner, whilst at the same time ensuring compliance with statutory duties.

WT 2013 para 17 requires that the LSCB should agree with the local authority and its partners the levels for the different types of assessment and services to be commissioned and delivered. Local authority children's social care has the responsibility for clarifying the process for referrals. WT 2013 para 18 requires that the LSCB should publish a threshold document setting out: 

  • the process for the early help assessment and the type and level of early help services to be provided.
  • the criteria, including the level of need, for when a case should be referred to local authority children's social care for assessment and for statutory services.

The Matrix is designed to act as a useful tool for professionals to help categorise a child’s needs and understand what the appropriate form of action to be taken is, depending on the level of need and risk. The Mandated Guidance sits alongside the Matrix to add context, refer to relevant legislation and guidance, and to add further information regarding assessment and types of services professionals may wish to use once they have decided which level the child’s needs fall within.


Download Related Documents:

Levels of Need and Intervention
Mandated Guidance V2.1

WSCB Levels of Need Illustrations
Illustrative Examples of Levels


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Berkshire Child protection Procedures Online

If you are concerned about the safety or welfare of a child please phone.

  • Referral and Assessment Team (Children's Safeguarding and Social Care Team: telephone 0118 908 8002 or email: triage@wokingham.gov.uk. You will also need to complete a multi agency referral form (see below). 
  • Emergency Duty Team - out of office hours: telephone: 01344 786 543 FREE
  • Thames Valley Police: telephone 0845 8505 505 FREE
  • NSPCC (National Society for the Prevention of Cruelty to Children) 24 Hour Helpline: 0808 800 5000 5000 FREE

Call 999 in an emergency If you believe a child is in immediate danger

Multi Agency Referral Form